Shipping policy

Shipping Policy

At YUEBAI MIRORA, every automotive key case is carefully crafted and inspected before shipment. Due to the premium materials and detailed craftsmanship of our products, each order requires preparation time before delivery.

1. Processing & Production Time

Most of our products are made with careful attention to detail and quality control.

Production Time: 5 Business Days

During this period, we prepare, inspect, and package your order to ensure it arrives in perfect condition.

Please note that production time may be slightly extended during holidays or peak seasons.

2. Shipping Information

All orders are shipped from our Hong Kong fulfillment center.

Estimated delivery timeframe:

Production Time: Approximately 5 business days
Shipping Time: Approximately 7–12 business days

Estimated Total Delivery Time: 12–17 Business Days

Once your order has been shipped, you will receive a tracking number by email.

3. Tracking Your Order

After shipment, tracking information will be provided via email.

Please allow 1–3 business days for tracking information to become active after the package leaves our fulfillment center.

4. Customs Duties & Import Fees

All prices displayed on our website include applicable import duties and customs-related costs.

Customers will not be required to pay additional customs fees, import taxes, or delivery charges upon arrival.

We aim to provide a smooth and worry-free international shopping experience.

5. Lost Packages & Delivery Issues

We take full responsibility for your order after purchase.

If your package is:

Lost during transportation
Unable to be delivered due to logistics issues
Not received by the customer

Please contact us immediately.

We will investigate the situation and provide a solution, including:

Sending a replacement product
Providing refund assistance
Other appropriate solutions

Your satisfaction is our priority.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If incorrect information is provided, please contact us as soon as possible.

We will assist whenever possible. Additional shipping costs caused by incorrect information may apply.

7. Contact Us

If you have any questions regarding shipping, please contact:

WhatApp：+86 13760911943